Newsroom

 

Dear Acronis Partner,

Good news! The Acronis Backup & Recovery^Ò 10 family of products are rapidly gaining market share. There is an opportunity for you to drive incremental revenues with our Acronis^Ò  Advantage™ renewal program!

The Acronis Advantage program offers comprehensive, subscription-based support and maintenance, including an enhanced self-service knowledge base library and expanded pay-per-incident support.

By renewing your customers Acronis Advantage option, you get the following benefits:

·     Drive additional sales revenue from existing Acronis customers with little or no extra effort

·     Achieve predictable and continuous revenue streams

·     Provide customers with an attractive offer to upgrade to the latest product version and sell additional licences

Acronis will take the initiative to notify customers with Acronis Advantage agreements due for renewal. We will also communicate these sales opportunities to the partner on record for each customer. It is imperative that you follow-up on these leads to close these renewal sales orders.

When customers renew Acronis Advantage, they receive the following benefits:

·     Access to 24 x7 priority support services

·     Access to technical support professionals by phone, email, and chat

·     Priority support for fast, timely support in the event of critical system errors with first response within one hour

·     Access to software updates and upgrades

·     Direct interaction with knowledgeable Acronis support professionals

We have also simplified the process to renew Acronis Advantage to ensure partners and customers benefit from our program. Enhancements include the following:

·     Acronis will notify customers with expiring Acronis Advantage with a call-to-action to contact their preferred

      partner to renew their agreement

·     Acronis will a provide one-time only promotional upgrade price for business users without Acronis Advantage  

      to place their order with a preferred partner

·     Acronis will provide partners with monthly status reports for their Acronis Advantage renewal opportunities

We are committed to working with each of you to maximize revenues with Acronis Advantage renewals. It is our goal to drive incremental sales opportunities that contribute to your bottom line this year.

Your support is the key to our mutual success. We encourage you to work with us to successfully renew these agreements. Please look for our email communications about these renewal sales opportunities. In the interim, we recommend you get started by reviewing the Acronis Advantage program by visiting www.acronis.com and www.acronis.com/partners.

We look forward to working with each of you for a mutually successful and profitable year-end.

 

Acronis, Inc.

Email: Channels@acronis.com